IQA 2019 - The Insurance QA Conference

How Data Analytics & Automation Are Changing Insurance QA

Tuesday, October 22 - Wednesday, October 23

Hilton Washington DC National Mall

Athenium Analytics IQA Conference brings together a community of claims & underwriting quality assurance professionals.

Register Now

IQA 2019 will be our biggest (and best) insurance QA event ever. We encourage you to register as soon as possible to reserve your spot. See below for more details about the agenda, pricing and group discounts. If you have any questions regarding IQA 2019, please email us at

Event Details

Venue: Hilton Washington DC National Mall

Date: Tuesday, October 22 - Wednesday, October 23

NOTE: Optional  training & demos of the teamthink quality assurance solution will follow on Thursday, October 24

Your Ticket Includes:
  • Complimentary cocktail hour on Monday, October 21 at the Athenium Analytics DC office
  • Access to all breakout sessions & keynote speeches on the state & direction of the industry
  • Optional training & demos of the teamthink quality assurance solution on Thursday, October 24
  • Evening receptions & activities in the heart of Washington, DC
Planning for the fourth annual IQA Conference is now underway! IQA is the premier event for quality assurance professionals from the insurance industry to network, learn and discuss QA trends. IQA 2019 will provide attendees a chance to:

Gather QA Industry Insights from our speakers and panelists. Presenters draw on their experience in claims and underwriting QA, to share what has worked for them and where they see the industry’s future.

Collaborate and Network with experts from other organizations during breakout sessions. Our sessions will ignite actionable insights through conversation on highly relevant industry-wide topics.

Call For Presenters

We are looking for presenters and group leaders to deliver sessions for IQA 2019. If you have any interesting QA insights, stories or topic ideas you want to share with the community, please contact us to discuss the details:

Conference Agenda Proposal

Athenium Analytics is currently hard at work building the agenda for IQA 2019 – the proposed topics and daily schedules are subject to change. If you are interested in delivering a presentation, please email to discuss topic ideas.

Arrival & Check-In

Arrive at the Hilton DC National Mall Hotel and check-in for the IQA event in the hotel lobby.

1:00 pm - 6:00 pm

Optional social events around DC.

6:00 pm - 8:30 pm

Meet and greet cocktail hour at our Athenium Analytics DC office.

Keynote & Day 1 Sessions

Session speakers and content are still in development, but will cover a range of topics including: QA Innovation, File Selection Automation, Dashboards and Visualization, Predictive Analytics, Claims & UW technology, teamthink product developments and more.

7:30 - 9:00 am


8:00 - 9:00 am


Learn more about conference theme and the type of content you can expect at this year's conference.

9:45 - 10:45 am


10:45 - 11:00 am

Coffee and snacks

11:00 - 12:00 pm


12:00 - 1:30 pm

Eat, drink and network

Claims and Underwriting breakout sessions dedicated to trends and pain-points across QA.

2:45 - 3:00 pm

Coffee break


Day 2 Sessions

Session speakers and content are still in development, but will cover a range of topics including: QA Innovation, File Selection Automation, Dashboards and Visualization, Predictive Analytics, Claims & UW technology, teamthink product developments and more.

8:00 - 9:00 am


9:00 - 9:15 am


9:15- 10:15 am


10:15 - 11:15 am



12:00 - 1:30 pm



3:15 - 3:30 pm

Coffee and snacks

3:30 - 4:30 pm

Small group breakout sessions

4:30 - 5:00 pm

IQA Summary and Wrap-Up

TBD social activity in DC

Departure & Optional teamthink Training

teamthink customers and prospects are invited to participate in optional training sessions at the Athenium Analytics D.C. office.

Overnight Accommodations
Hilton Washington DC National Mall

A block of rooms has been made available for conference attendees at the Hilton National Mall for a special rate of $299 per night. Follow the link after registration to reserve your room today. The discounted rate is available until October 1st.


480 L’Enfant Plaza SW, Washington, DC 20024

Register Now
As a Claims QA professional, every session within the IQA conference was relevant to my focus. For me, this sets it apart from other conferences in terms of value. I appreciated the round tables, breakout sessions, and networking opportunities; and I certainly look forward to attending again.
Matt Hitchcock Manager Claims Quality Assessment, Auto-Owners Insurance
The IQA Conference is a great way to meet and hear from professionals that work with all different types of Quality Assurance and Improvement within the insurance industry. I was able to network and get a peek into the workings of small and large, new and mature organizations. The conference has given me and my company new ideas and concepts to bring back and apply to my daily work.
Peter Casteborn Technical Review Manager, Trygg Hansa

Frequently Asked Questions

1. What is the focus of the conference?

The Insurance Quality Assurance (IQA) Conference is designed for Quality Assurance (QA) professionals from insurance carriers and other key stakeholders in QA. This uniquely focused conference is designed to provide a collaborative environment for QA professionals with actionable insights and strategies. You will have the opportunity to learn and share ideas on the current and future state of QA for claims, underwriting, and other disciplines through interactive workshops and panel discussions.

2. Where is the conference?

The conference will be held at the Hilton DC National Mall Hotel in Washington, DC. The hotel is centrally located and near many of the city’s best attractions, restaurants and entertainment. View the hotel website.

3. What time does the conference begin and end?

On-site check-in opens Monday, October 21st at 1:00 pm and closes at 7:00 pm. IQA check-in resumes at 7:00 am on Tuesday, October 22 before the conference kick-off. The first IQA session officially begins at 9:00 am on Tuesday. The conference ends on Wednesday evening, October 23rd. teamthink QA customers are invited to attend an optional training session on Thursday morning, October 24. More details will be provided as we get closer to the event. See the agenda for more details.

4. Who should attend?

IQA is open to all quality assurance (QA) professionals from insurance carriers and insurtech companies. While a majority of content may focus on Claims QA topics, Underwriting QA professionals are also encouraged to attend.

5. How much is the conference?

The cost to attend the conference for both days is $750 per person if you register before July 19th. After that, the cost is $850. Includes breakfast and lunch both days of the conference and dinner on Tuesday night. The optional networking events are included. Bring several members of your team to receive a group discount. Please Note: The registration cost does not include the price of hotel rooms at the Hilton DC National Mall, which are $299 plus tax and fees.

7. Is there a discounted room block for the conference?

Yes, you can either sign up for the room block with your registration or call the Hilton DC National Mall and mention the ‘IQA 2019‘ room block upon booking. The room block and discounted room rate ($299, plus taxes and fees) will be available until August 21st, 2019. You should book as soon as possible to ensure your space at the hotel.

A Review of the IQA Conference 2018 Presentations

Please use the links below to download last year's presentations.

QA Basics presented Day 1, Workshop 1

Relationships Panel presented Day 1, Session 1

Continuing to Add Value to your Quality Programme presented by Matthew Taylor, File Review Consultant UK and International Claims, RSA

Digital Transformation and the Future of Claims QA presented by Jim Kremer and Paul Turecame, EY