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Welcome to the future of Quality Assurance!

October 2nd – 5th, 2023

Boston Marriott Long Wharf, Boston, MA

IQA is the premier event for insurance QA professionals to network, learn and discuss industry trends.

Join us in Boston to learn, reconnect, and take a deep dive into the latest advances in quality assurance. Get a front-row seat to explore the future of QA capabilities and discover innovative ways it’s being used to scale business operations and improve business performance.

Find inspiration, motivation and gather actionable insights as you explore all things quality assurance with subject-matter experts, peers and thought leaders.


Conference sessions are subject to change. Updates will be announced regularly. Click below to view the entire agenda and download a PDF version to share with your team.

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Network with QA experts and industry peers to make valuable connections.


Learn from subject matter experts, share best practices, gain insights and deepen your knowledge of Quality Assurance.


Accelerate and scale with custom training opportunities for groups attending IQA together; Improve your understanding of the latest advances from new solutions.


Bring back best practices and ways to be more productive with your QA solutions to your organization.

Call for Speakers!

Speaking at IQA is an opportunity to showcase your successes, connect with peers and source new best practices and ways for your team to scale and succeed. Everyone is welcome to apply. We are looking for original content from thought leaders across quality assurance, quality control and claims and underwriting operations.

Who should attend?

All professionals in the insurance QA, risk mitigation and process and operation sectors, including Athenium Analytics solution users – whether teamthink, teamthink Envoy or GaugeQuality, will find significant value in attending IQA 2023. 

C-Suite & Executives

  • Chief Claims Officers
  • Chief Underwriting Officers
  • Chief Operations Officers

Operations & Process Leaders

  • Directors & Vice Presidents in Claims & Underwriting
  • Field Supervisors & team leaders
  • Operations Directors

Data, Analytics & Processes Professionals

  • Business Intelligence professionals
  • Internal Analytics Managers
  • Quality Assurance Managers

What past IQA attendees are saying:

As a Claims QA professional, every session within the IQA conference was relevant to my focus. For me, this sets it apart from other conferences in terms of value. I appreciated the round tables, breakout sessions, and networking opportunities; and I certainly look forward to attending again.

Matt Hitchcock

Manager Claims Quality Assessment, Auto-Owners Insurance

The IQA Conference is a great way to meet and hear from professionals that work with all different types of Quality Assurance and Improvement within the insurance industry. I was able to network and get a peek into the workings of small and large, new and mature organizations. The conference has given me and my company new ideas and concepts to bring back and apply to my daily work.

Peter Casteborn

Technical Review Manager, Trygg Hansa

Need help justifying your attendance?

Download our customizable letter

The Boston Marriott Long Wharf

Sailboats glide across the water as the city skyline gleams in the background. This is Boston’s iconic waterfront – and Boston Marriott Long Wharf is where the harbor comes to life.


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Thank you to all our IQA 2023 attendees and speakers. Stay tuned for information regarding 2024 events!