Performing quality assurance audits on your book of business is a crucial (and in most cases, compliance-required) action. Discovering if and where issues arise from helps a carrier build best practices, improve performance and prevent leakage. But uncovering issues...
Are you struggling to drive continuous improvement with your QA data? Original air date: Wednesday, September 30, 2020 Watch the full session here » Claims and underwriting audits are essential for insurance carriers to measure and assess quality across the...
