Part three of a three-part series on how Athenium built AI-powered quality assurance. Part one of this series was about model selection: nine foundation models, carrier proof-of-concepts, more than 2,500 findings, and multi-level granularity tested against real claim...
New platform moves carrier QA from sampled review of files to full-population coverage, with explainable, cited findings and governed AI measurement built to elevate QA operations and deliver actionable intelligence at scale. September 23, 2026 — Athenium today...
Part two of a three-part series on how Athenium built AI-powered quality assurance. Part one of this series ended with a finding that surprised some of the carriers we shared it with. Nine foundation models, 18 months of carrier proofs-of-concept, more than 2,500...
Finding the right model was never the hard part of building an AI-native QA solution at scale. Part one of a three-part series on how Athenium built AI-powered quality assurance. The industry is past the question of whether to use AI. Celent’s annual survey of...
Every insurance carrier eventually reaches the same crossroads. It rarely begins with a formal technology strategy. More often, it starts with spreadsheets that have become increasingly difficult to manage, quality reviews stored in multiple locations, inconsistent...
Ask a claims or underwriting leader what quality assurance is for, and you may get some version of this answer: it’s how we catch errors before they cost us money. That’s true in many cases, but it’s also the reason QA gets a bad reputation on the...
