GaugeQuality

Combining essential audit functionality with powerful new features!

GaugeQuality is a SaaS-based insurance compliance, reporting and workflow-automation solution designed and built on a foundation of 20 years of industry best practice experience working with the world’s top insurance carriers.

Request a Demo

Delivering business growth through insight-driven process improvements!

IMPROVE FINANCIAL RESULTS & ENABLE GROWTH

Reduce leakage & indemnity costs. Ensure compliance & best practices. Analyze individual & team impacts.

OPTIMIZE COMPLIANCE & AUDIT WORKFLOWS

Simplify data imports. Configure rule-based file sampling. Prefill data to reduce manual entry.

UNCOVER THE TRUE CAUSES OF PERFORMANCE ISSUES

Capture top issues. Quantify leakage & quality scores. Analyze individual & team impacts.

ENHANCE INDIVIDUAL & TEAM PERFORMANCE

Track performance across teams. Provide feedback & training plans. Add comments & action items.

UNLOCK ACTIONABLE INSIGHTS & TRENDS

Link issues to financial outcomes. Track & monitor metrics over time. Set data-driven KPIs & benchmarks.

ANALYZE, VISUALIZE & REPORT BUSINESS RESULTS

Access trends & historical data. Visualize results in the dashboard. Build & export custom reports.

Reporting and Interactive Dashboard

GaugeQuality includes an interactive dashboard with configurable reportlets while also allowing you to create custom reports that meet the needs of stakeholders across the business. The solution’s reporting capabilities deliver a level of detail and flexibility not found in legacy audit tools. With GaugeQuality, you can identify key quality issues, isolate root causes, highlight trends and implement changes to improve business performance.

FILE SCORING

Track quality scores and view underlying data like flags, issues, and leakage.

Filtering

Filter dashboard data using a variety of parameters. Save filters for future use.

Data Export

Select key data points and export results in CSV formatted files.

Questionnaire Management

GaugeQuality includes an intuitive questionnaire builder to make the creation and editing process easy for administrators and managers. The questionnaire workflow provides easy-to-follow steps to help you incorporate essential components needed for each questionnaire. Customize questionnaires to meet your business needs.

Questionnaire Builder

Create, edit, and duplicate questionnaires within the interface.

Issue Bank

Create, Edit and Archive Issues. Access previously created issues to ensure reporting consistency.

Data Review

Define which data points should be validated in each questionnaire.

Audit Management

GaugeQuality allows you to efficiently manage all aspects of audit management across your entire organization. From a single interface a User can create and manage their own audits, files, and reviews.

Audit Workflow

Create and schedule audits. Manage other key details from within the interface.

File Selection and Assignment

Select and assign files based on configurable filters, sorting and logic. Assign files and manage your Reviewer’s workload.

Audit Monitoring

View the audit status, progress, and dates. Manage files and reviewers.

File Review & Management

GaugeQuality’s reviewer interface optimizes team efficiency while delivering accurate results about your business processes. The solution’s robust reviewer functionality streamlines your quality workflows while ensuring results are precise and complete.

FILE ASSIGNMENTS

View and manage your list of all assigned files and available files for review.

Configurable File Rejection

Define a configurable workflow to allow Reviewers to reject assigned files.

Data Upload

Upload CSV files from within the interface.

Application Management

GaugeQuality’s application management interface provides powerful self-administration tools, allowing admins to configure and deploy site-wide permissions and management features to maximize efficiency and optimize team resources. The application management interface provides complete control over your quality and audit workflows, from start to finish.

Global Settings

Define parameters for users & teams that govern how departments access your site. Define company settings to establish scoring, question weighting, responses & more.

Custom Data Definitions

Control data integrity by managing all data names, types, descriptions, data import values and additional options.

User & Access Management

Manage access permissions for individuals and teams—and adjust as-needed from the interface. Import, update & archive users, including the assignment of permission-based security roles. Create and configure new users or import a file with hundreds of predefined users.

Configurable Parameters

Configure leakage parameters, including leakage types, categories & percentages. Configure file rejection parameters, such as “file doesn’t meet criteria” or “handler no longer reports to me”. Create flags like action required or recovery opportunity for any questionnaire.

We're here to help!

Learn how GaugeQuality can improve your business processes by speaking to one of our experts.