To improve your insurance carrier’s bottom line, it’s critical that your QA department mobilize data to identify opportunities based on your business needs. In this paper, we explore the details of QA reporting and how you can get the most from your audits by sharing...
Find and mitigate these common claims file mistakes A carrier’s claim quality assurance process is the backbone of success. QA auditors assess open, denied and paid claims to determine if avoidable errors occurred during processing, adjusting or settlement....
Write and renew policies with better wildfire risk scores In order to write smarter business in wildfire-prone states, insurers need to understand the complicated risk factors associated with the ignition and spread of major fires. Six of the top 10 most...
Why insurance carriers need better disaster response plans As climate change continues to affect weather patterns across the country, catastrophic natural disasters are becoming more frequent and costly than ever. Catastrophe response plans (CRPs) are one important...
Five key insights from our 2019 insurance claims QA survey Dozens of the top 100 insurance carriers use teamthink software to manage sophisticated QA programs involving thousands of handlers, managers and auditors. But at small, regional and specialty...
