Incorporating calibration into your QA audit strategy

Incorporating calibration into your QA audit strategy

Calibration is rarely acknowledged as a core feature of insurance audits, but it can be invaluable for QA teams. Think of calibration as an integrity check for your QA process: Are your reviewers consistently following best practices? Simply put, calibration is a...
New roofing trends to reduce property risk

New roofing trends to reduce property risk

As industry and consumer trends react to climate change, your underwriters may see a new generation of roofing materials pop up on their aerial imagery (using solutions like IRIS from Athenium Analytics). Depending on your regional locations and coverage areas, the...
Are your claims & underwriting data fit for reviews?

Are your claims & underwriting data fit for reviews?

At one point or another, all businesses suffer from “silo fatigue.” With little overlap in functions and day-to-day operations, it makes sense that departments lose sight of the impact they have on other areas of the company. Do you know how your department impacts...