Jan 2, 2020 | Quality Assurance, Whitepapers
Quality Assurance Whitepaper How an underwriting leakage study can improve performance Learn how to measure & mitigate underwriting leakage As insurance carriers focus their quality assurance resources on claims reviews, there may be fundamental underwriting...
Jan 2, 2020 | Quality Assurance, Whitepapers
Quality Assurance Whitepaper Conducting insurance claims leakage studies to improve QA Does your carrier need a claims leakage study? This whitepaper from Athenium Analytics was written in partnership with Ernst & Young. The goal is to help insurance executives...
Jan 1, 2020 | Quality Assurance, Whitepapers
Quality Assurance Whitepaper Automating data integrity for insurance QA programs Is your data quality hurting your QA insights? Data for the sake of data is useless – and with the sheer amount of it pouring into databases at insurers across the country, the focus is...
Jan 1, 2020 | Quality Assurance, Whitepapers
Quality Assurance Whitepaper The importance of reporting & KPIs for your QA team To improve your insurance carrier’s bottom line, it’s critical that your QA department mobilize data to identify opportunities based on your business needs. In this paper, we explore...
Dec 28, 2019 | Quality Assurance, Whitepapers
Quality Assurance Whitepaper Adjust your claims audits: 5 common issues & how to fix them Find and mitigate these common claims file mistakes A carrier’s claim quality assurance process is the backbone of success. QA auditors assess open, denied and paid...
Aug 22, 2019 | Quality Assurance, Whitepapers
Quality Assurance Whitepaper Survey results: existing QA tools aren’t cutting it for small carriers – is there a better way? Five key insights from our 2019 insurance claims QA survey Dozens of the top 100 insurance carriers use teamthink software to...