Jul 27, 2022 | Quality Assurance, Whitepapers
Insurance Quality & Innovation e-Book Insurance Innovation Handbook: The ultimate guide to leading change & process improvement Carrier success is measured on financial outcomes—namely growth and profitability. Because of this, insurance audit & compliance...
Mar 30, 2021 | Quality Assurance, Whitepapers
Quality Assurance Whitepaper 7 secrets from highly effective quality programs What will it take to build a best-in-class quality program? The following are seven secrets, as observed over decades working with Athenium Analytics insurance clients, that are key to any...
Feb 11, 2021 | Quality Assurance, Whitepapers
Claims Quality Whitepaper 5 ways to reduce claims leakage with new insurtech tools Written in collaboration with Aon Inpoint The shift to remote work is putting extra pressure on insurance claims teams as they try to handle increased volume while also managing claims...
Apr 23, 2020 | Quality Assurance, Whitepapers
Quality Assurance Whitepaper Optimizing your claims questionnaires during economic uncertainty Is your quality program delivering the financial insights you need? QA audit questionnaires play a vital role in driving company health. And they are especially critical...
Apr 8, 2020 | Quality Assurance, Whitepapers
Quality Assurance Whitepaper 7 questions to ask before (re)designing your audit program Improve your bottom line with a modern insurance QA program You know claims and underwriting quality are important, but aren’t sure where to start. Whether your carrier has an...
Jan 2, 2020 | Quality Assurance, Whitepapers
Quality Assurance Whitepaper 5 Key Benefits of Quality & Compliance Automation for Insurers Combat leakage & streamline audits with QA automation As more insurance carriers introduce automation to streamline their claims lifecycles, many teams are still using...