Sep 14, 2020 | Insurance, News, Quality Audits
Performing quality assurance audits on your book of business is a crucial (and in most cases, compliance-required) action. Discovering if and where issues arise from helps a carrier build best practices, improve performance and prevent leakage. But uncovering issues...
Sep 8, 2020 | News, Quality Audits, Webinars
Are you struggling to drive continuous improvement with your QA data? Date: Wednesday, September 30 Time: 1:00 – 2:00 p.m. Eastern Register now » Claims and underwriting audits are essential for insurance carriers to measure and assess quality across the...
Aug 12, 2020 | Insurance, News, Product, Quality Audits
teamthink Envoy™ for underwriting brings automation to evolving QA programs Athenium Analytics is excited to announce a new version of the teamthink Envoy software designed specifically for managing underwriting quality. teamthink Envoy for underwriting is the newest...
Jul 20, 2020 | Insurance, News, Product, Quality Audits
Athenium Analytics strives to help our clients stay “always ahead” by offering whitepapers that explore the trends, research and science driving the insurance industry forward. As of June 2020, we’ve released 28 insurtech whitepapers that cover a variety of topics,...
Jul 6, 2020 | News, Quality Audits, Webinars
Interactive panel: How carriers can drive quality as they grow Original Air Date: Wednesday, July 22 Time: 1:00 – 2:00 p.m. Eastern Join Athenium Analytics and QA leaders from three insurance carriers for an interactive panel on how insurers can drive...
Apr 6, 2020 | Insurance, News, Quality Audits
Calibration is rarely acknowledged as a core feature of insurance audits, but it can be invaluable for QA teams. Think of calibration as an integrity check for your QA process: Are your reviewers consistently following best practices? Simply put, calibration is a...
