Quality Assurance Whitepaper

Optimizing your claims questionnaires during economic uncertainty

Is your quality program delivering the financial insights you need?

QA audit questionnaires play a vital role in driving company health. And they are especially critical during major market disruptions, like the COVID-19 pandemic or significant insured losses caused by a string of billion-dollar catastrophes. Learn how you can optimize your QA questionnaires to drive key financial outcomes, even during the most challenging economic times. Topics include:

• Why QA questionnaires are so important for driving quality
• How the right questionnaire can improve company performance
• How asking the right questions can yield actionable QA data
• How great questionnaires can help insurers weather economic uncertainty