Quality Assurance Whitepaper

7 secrets from highly effective quality programs

What will it take to build a best-in-class quality program?

The following are seven secrets, as observed over decades working with Athenium Analytics insurance clients, that are key to any successful claims or underwriting audit program. This whitepaper will help you develop a best-in-class audit program by covering the following:

• What are the elements of a successful program plan?
• Where do you lead and lag competitors?
• How frequently should you conduct audits?
• What role does employee feedback play in continuous improvement?
• What separates good quality programs from great ones?

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