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Insurance QA Audit Solutions for Claims and Underwriting Reviews

Insurers worldwide use teamthink for improved QA audit results.

Flexibility to meet your organization's diverse quality assurance needs


Claims QA Audit Process: Turn existing insurance claim reviews into systematic performance improvement with measurable results. Athenium's efficient quality assurance system -- with reports based on comprehensive, accurate information -- provides the feedback insurance organizations need for better financial outcomes.

Underwriting QA Audit Process: Highly structured, results-oriented insurance underwriting reviews can create opportunities to make better decisions and reduce underwriting risk. Reinforce common standards, perform consistent evaluations, and receive accurate feedback about performance across your Underwriting organization.

Lines of Business Workers Comp, Property, Auto/Transportation, Liability, and Disability are among the most typical lines of business we serve, but we work with many others, including D&O and Inland Marine. There is no line of business that teamthink cannot handle

Vendor Management Improvement Athenium measures the relative quality and consistency of every vendor in your system. Identify the root causes of performance issues for each vendor and help improve their services through continuous performance improvement feedback. teamthink can also be used as a foundation for developing a vendor meritocracy.

Litigation Management A major factor in overall profitability for insurance carriers is litigation outcomes. Athenium's quality assurance review tools help identify case management issues throughout the claims process to significantly reduce litigation cost.